1. Information we collect from you on the site
When you visit, register or buy from RoyalBalloon.ie you may be asked to provide information about yourself including name, address, telephone number(s), email address(es) . We might also collect information about how you use our site as well as any information you might provide us by email, letter, fax, text or telephone.
2. How we use your information
Your information will enable us to provide you with access to all areas of our site and to supply the products or services you have purchased. We will use the information should we need to contact you and also analyse how our site is used in order for us to improve and develop our business and websites. We do not we use your personal data for marketing purposes. If you have consented to receive communications and then change your mind, please let us know.
3. Disclosure of your information
The information provided by you will be held on our computers in Ireland and elsewhere and may be accessed by our staff or other companies who act on our behalf such as our Ireland-based secure payment provider. It may also be necessary to disclose your information to any third-party companies we may use in the processing or fulfilment of your order. Our delivery partners need to have your information to make sure they know where to go to deliver your parcel. They also use your phone number to communicate the status of your delivery.
We may also pass aggregate information on the use of our site to other third parties although your details will not be identified individually in this case. If our business enters into a partnership with another organisation or is sold or merged with another organisation, your details will be disclosed to that third party. Unless we are required by law to do so, we will not otherwise disclose your information without your consent.
4. Security and payment
We use PayPal Standard and Stripe payment system to protected from unauthorised use, unauthorised access, loss and damage. Your card details are never stored on our website and no-one has access to any of your confidential details.
5. Social media platforms
We use social platforms to communicate with customers and the wider world. By following us or interacting with us on a particular platform you are giving that platform the knowledge that you have done so. You will already have a contract with the platform if you have an account with them. We use the power of social platforms to help communicate with you. This may be done by using your email address or facts you have posted on your accounts’ profile that allow targeting. This means, you may see ads from us. You can change your settings in each platform you use regarding seeing ads from any advertiser.
6. Changes to this policy